Terms of Use
Governing Document
The Platform is owned by BimaGuru Insurance Brokers Private Limited a company incorporated under the Companies Act, 2013 with its registered office at 68-B, Nariman Bhavan, Nariman Point, Mumbai – 400 021. These Terms of Use available at the Platform govern terms on which BimaGuru offers the guest users or registered users (hereinafter referred to as “You” or “Your” or “Yourself” or “User”) access to the Platform for availing Services. If You transact on the Platform, you shall be subject to the policies that are applicable to the Platform for such transaction.
Acknowledgment and Acceptance
You acknowledge and agree that Your usage (defined below) of the Platform are strictly regulated and governed by the terms and conditions of this Agreement.
Description of Services
Responsible Use and Conduct
By accessing our platforms the information, resources, services, products, and tools therein, we provide for you, either directly or indirectly (hereafter referred to as ‘Resources’), you agree to use these Resources only for the purposes intended as permitted by the terms of this ToU Agreement, and/or applicable laws, regulations and generally accepted online practices or guidelines.
- To access our Resources, you may be required to provide certain information about yourself (such as identification, contact details, etc.) as part of the registration process, which should be accurate, correct, and up to date.
- By providing your information you explicitly authorize us to access on your behalf your records from the competent authority, such as Aadhar, RTO, etc. for the purpose of facilitation of your transaction with us.
- You are responsible for maintaining the confidentiality of any login information associated with any account you use to access our Resources.
- You are not permitted to access or attempt to access our Resources by any unconventional means, engaging yourself in such activity might lead to punishment under lawful Act/Acts.
- Engaging yourself in any disruption with our Resources, servers and/or network set is strictly prohibited.
- Attempting to copy, duplicate, reproduce, sell, trade, or resell our Resources is strictly prohibited.
- You are solely responsible for any consequences, losses, or damages that we may directly or indirectly incur or suffer due to any unauthorized activities conducted by you, as explained above, and may incur criminal or civil liabilities.
License and Site Access
Eligibility
The Service is not available to minors under the age of 18 or to any users suspended or removed from the system by BimaGuru for any reason. Users may not have more than one active account. Additionally, users are prohibited from selling, trading, or otherwise transferring their accounts to another party. If you do not qualify, you may not use the Service or the Site.
Your Account
Links to third party websites
Disclaimer of Online Availability, Impressions, And Click-Throughs
Cancellation & Refund/Chargeback Terms and Conditions
(a) Free look period Cancellation and Refund
(b) Chargebacks
2. In the event there is any delay caused on the part of the insurer in conducting medical tests or during the process of medical underwriting or issuance of insurance policy or any service provided by the insurer in connection with the insurance policy issuance, not exceeding a period of 3 months from the date of your insurance policy application
3. In case your insurance policy application is rejected by the insurer, post your medical test Our Company shall not be liable to you, in any form or manner whatsoever, for any claims, disputes, proceedings which may arise in connection with Chargebacks initiated by you in the circumstances as specified under (a) & (b) herein above.
License Disclaimer
Local Laws
Limitation of Liability
You expressly understand and agree that BimaGuru and its subsidiaries, affiliates, officers, employees, agents, partners and licensors shall not be liable to you for any direct, indirect, incidental, special, consequential or exemplary damages, including, but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if BimaGuru has been advised of the possibility of such damages), resulting from use of the Site, content or any related services. If, despite the limitation above, BimaGuru or its Affiliates are found liable for any loss or damage which arises out of or in any way connected with any of the occurrences described above, then the liability of BimaGuru and/or Its Affiliates will in no event exceed, in the aggregate, the greater of (a) the service fees you paid to BimaGuru in connection with such transaction(s) on this Site, or (b) Rupees One Hundred only (₹100). The limitation of liability reflects the allocation of risk between the parties. The limitations specified in this section will survive and apply even if any limited remedy specified in these terms is found to have failed of its essential purpose. The limitations of liability provided in these terms inure to the benefit of BimaGuru, Its affiliates, and/or their respective service providers.
Indemnity
Electronic Communication
Intellectual Property Rights
The trademarks, logos, and service marks (“Marks”) displayed on the Site are the property of BimaGuru/its parent company and other associated parties and service providers.
All content and materials available on BimaGuru, including but not limited to text, graphics, website name, code, images, and logos are either the intellectual property of BimaGuru or under licensed use, permission by BimaGuru, and are protected by applicable copyright and trademark law. Any inappropriate use, including but not limited to the reproduction, distribution, display or transmission of any content on this site is strictly prohibited, unless specifically authorized by BimaGuru.
Indemnification
Limitation of Warranties
- The use of our Resources will meet your needs or requirements,
- The use of our Resources will be uninterrupted, timely, secure or free from errors,
- The information obtained by using our Resources will be accurate or reliable, and
- Any downloads from BimaGuru will not harm your computer or device in any way.
To the maximum extent permitted by law, BimaGuru has no liability in relation to or arising out of the Website Information and recommendations. You are responsible for the final choice of your product. Please seek further advice from BimaGuru or the relevant participating insurance companies before choosing your product, if you have any doubts or queries about the same.
Furthermore, BimaGuru does not guarantee when or if you will actually acquire the product that you have chosen and does not accept any liability arising out of delay in you acquiring the product you have chosen. You acknowledge and accept that the final issuance of the policy is subject to the underwriting norms and sole discretion of the insurance company whose policy you have chosen to buy.
Any content downloaded or otherwise obtained through the use of our Resources is done at your own discretion and risk, and that you are solely responsible for any damage to your computer or other devices for any loss of data that may result from the download of such content.
Privacy
Severability
Force Majeure
BimaGuru shall not be liable for any failure and/or delay on its part in performing any of its obligation under this ToU and/or for any loss, damage, costs, charges and expenses incurred and/or suffered by the User by reason there of if such failure and/or delay shall be result of or arising out of Force Majeure Event set out herein.
“Force Majeure Event” means any event due to any cause beyond the reasonable control of BimaGuru, including, without limitation, unavailability of any communication system, sabotage, fire, flood, earthquake, explosion, acts of God, civil commotion, pandemic, strikes, lockout, and/or industrial action of any kind, breakdown of transportation facilities, riots, insurrection, hostilities whether war be declared or not, acts of government, governmental orders or restrictions, breakdown and/or hacking of the Platform and/or Contents provided and/or services under the Platform, such that it is impossible to perform the obligations under the Agreement, or any other cause or circumstances beyond the control of BimaGuru hereto which prevents timely fulfilment of obligation of BimaGuru.
Site-Provided Email and Postings
BimaGuru is under no obligation to review any messages, information, or content (“Postings”) posted on the Site / Mobile Application by users and assumes no responsibility or liability relating to any such Postings. Notwithstanding the above, BimaGuru may from time to time monitor the Postings on the Site and may decline to accept and/or remove any email or Postings. You understand and agree that you shall not to use any functionality provided by the Site to post content or initiate communications or host, display, upload, modify, publish, transmit, store, update or share any information that contain: (i) Any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind, including, but not limited to, any material which encourages conduct that would constitute a criminal offense, give rise to civil liability or otherwise violate any applicable local, state, national or international law for the time being in force or is defamatory, obscene, pornographic, paedophilic, invasive of another privacy including bodily privacy, insulting or harassing on the basis of gender, libellous, racially or ethnically objectionable, relating or encouraging money laundering or gambling, or otherwise inconsistent with or contrary to the laws in force; (ii) Advertisements or solicitations of any kind; (iii) Impersonate others or provide any kind of false information or belongs to another person and to which the user does not have any right; (iv) Personal information such as messages which state phone numbers, account numbers, addresses, or employer references.; (v) Messages by non-spokesperson employees of BimaGuru purporting to speak on behalf of BimaGuru or containing confidential information or expressing opinions concerning BimaGuru; (vi) Messages that offer unauthorized downloads of any copyrighted or private information or infringes any patent, trademark, copyright or other proprietary rights; (vii) Multiple messages placed within individual folders by the same user restating the same point; (viii) Chain letters of any kind; (ix) Identical (or substantially similar) messages to multiple recipients advertising any product or service, expressing a political or other similar message, or any other type of unsolicited commercial message; (x) is harmful to child; (xi) deceives or misleads the addressee about the origin of the message or knowingly and intentionally communicates any information which is patently false or misleading in nature but may reasonably be perceived as a fact; (xii) impersonates another person; (xiii) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign States, or public order, or causes incitement to the commission of any cognisable offence or prevents investigation of any offence or is insulting other nation; (xiv) contains software virus or any other computer code, file or program designed to interrupt, destroy or limit the functionality of any computer resource; or (xv) is patently false and untrue, and is written or published in any form, with the intent to mislead or harass a person, entity or agency for financial gain or to cause any injury to any person. This prohibition includes but is not limited to a) Using BimaGuru to send messages to people who don’t know you or who are unlikely to recognize you as a known contact; b) Using BimaGuru to connect to people who don’t know you and then sending unsolicited promotional messages to those direct connections without their permission; and c) Sending messages to distribution lists, newsgroup aliases, or group aliases.
Modification and Notification of Changes
BimaGuru reserves the right to make changes to the Site, related policies and agreements, this ToU and the Privacy Policy at any time. If BimaGuru makes a material modification to this ToU, it may notify you by: (i) displaying a prominent announcement above the text of this ToU or the Privacy Policy, as appropriate, for thirty (30) days, being deemed sufficient notification, of such changes. After notice of a modification to the ToU or the Privacy Policy has been posted for 30 days, the notice will be removed. If you have not used the Site for more than 30 days, you should check the ToU and/or Privacy Policy prior to any further use of the Site. Should you wish to terminate your account due to a modification to the TOU or the Privacy Policy, you may do so by sending an email with the subject line “Termination” to the following email address: info@bimaguru.in. If you choose to continue using the Site, you agree that by doing so you will be deemed to accept the new ToU or Privacy Policy, as relevant.
Trademarks
The trademarks, logos and service marks (“Marks”) displayed on the Site / Mobile Application are the property of BimaGuru/its parent company and other associated parties and service providers. Users are prohibited from using any Marks for any purpose including, but not limited to use as metatags on other pages or sites on the World Wide Web without the written permission of BimaGuru or such third party which may own the Marks. All information and content including any software programs available on or through the Site (“Content”) is protected by copyright. Users are prohibited from modifying, copying, distributing, transmitting, displaying, publishing, selling, licensing, creating derivative works or using any Content available on or through the Site for commercial or public purposes.
General
If any of these conditions are deemed invalid, void, or for any reason unenforceable, the parties agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the unenforceable condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition. Headings are for reference purposes only and do not limit the scope or extent of such section. This ToU and the relationship between you and BimaGuru will be governed by the laws of the India without regard to its conflict of law provisions. You and BimaGuru agree to submit to the personal jurisdiction of the courts located in Mumbai jurisdiction with respect to any legal proceedings that may arise in connection with this ToU. The failure of BimaGuru to act with respect to a breach by you or others does not waive its right to act with respect to subsequent or similar breaches. BimaGuru does not guarantee it will take action against all breaches of this ToU. Except as otherwise expressly provided in this ToU, there shall be no third-party beneficiaries to this ToU. This ToU constitutes the entire agreement between you and BimaGuru and governs your use of the Site, superseding any prior agreements between you and BimaGuru with respect to the Site.
Termination of Use
You agree that we may, at our sole discretion, suspend or terminate your access to all or part of our website and Resources with or without notice and for any reason, including, without limitation, breach of this User Agreement.
Termination of UsGoverning Law and Jurisdiction
This ToU Agreement and the Privacy Policy shall be governed and construed in accordance with the laws of the Republic of India and the courts at Mumbai, Maharashtra, India shall have exclusive jurisdiction on all matters and disputes arising out of and relating to the Site.
Miscellaneous:
Except as explicitly stated otherwise, any notices shall be given by postal mail/email.
On behalf of BimaGuru to:
BimaGuru Insurance Brokers Private Limited
Address: 68-B, Nariman Bhavan, Nariman Point, Mumbai – 400 021
Email: info@bimaguru.in
On behalf of User to :
All notices with respect to these Terms of Use from BimaGuru will be served to You:
By email (as provided by You at the time of Registration or communicating with BimaGuru) or by general notification on the Platform.
You cannot assign or otherwise transfer the Agreements, or any rights granted hereunder or any obligations, to any third party and any such assignment or transfer or purported assignment or transfer shall be void ab initio. BimaGuru’s rights and/or obligations under the Agreement are freely assignable or otherwise transferable by BimaGuru to any third parties without the requirement of seeking Your prior consent. BimaGuru shall have right to transfer Your Account and Account Information to a third party who purchases BimaGuru ’s business as conducted under the Platform.
If any clause of this Agreement shall be deemed invalid, void or for any reason unenforceable, such clause shall be deemed severable and shall not affect the validity and enforceability of the remaining clauses of the Agreement. Any failure or delay by a party to enforce or exercise any provision of the Agreement, or any related right, shall not constitute a waiver by such party of that provision or right. The exercise of one or more of a party’s rights hereunder shall not be a waiver of, or preclude the exercise of, any rights or remedies available to such party under these Terms of Use or in law or at equity. Any waiver by a party shall only be made in writing and executed by a duly authorized officer of such party.
You and BimaGuru are independent contractors, and nothing in these Terms of Use will be construed to create a partnership, joint venture, association of persons, agency (disclosed or undisclosed), franchise, sales representative, or employment relationship between You and BimaGuru.
Rights and obligations under this Agreement, which by their nature should survive or are expressly so stated herein, shall remain in full force and effect notwithstanding any expiry or termination of this Agreement.
